|
Postage Rates:
VIC/NSW/SA/ACT - $9.95
QLD - $11.95
WA/NT/TAS - $15.95
We now offer Express Post services right around Australia.
Express Post Rates:
Upto $30.00 - $13.00
$30.01 - $60.00 - $17.00
(this rate does not apply to playtables, playboards or larger sets due to the weight and size of these items)
Please be advised that parcels that are sent Regular Post have no tracking number and cannot be traced. Regular Post parcels do not need a signature and have no tracking.
Please be advised that parcels that are sent Registered Post will require a signature and Australia Post or our couriers will not leave parcels at unattended addresses in order to protect your parcel.
The
advantage of Registered Post is that your order is trackable every step of the way to its destination so if the parcel has been delayed through the postal service, we are able to give you accurate information promptly in regards to your parcel. Customers choosing Registered Post to send their parcel are protected if their parcel is lost or stolen in transit; you will be able to receive full compensation for your order through the postal service.
If you have chosen Registered Post as your form of postage please contact us on 0412 296 914 and we are happy to put a trace on parcels that have not been received. We understand and appreciate that you want your parcels as quickly as possible so do not hestitate to contact us if you would like to follow up on your order.
Central Station Toys does not take any responsibility for items once they have left the warehouse including damage, lost or stolen parcels. Lost or stolen parcels that are sent Registered Post can be claimed for and compensation received through the postal service.
There are additional charges for larger items such as playboards and playtables. The charges are as follows:
Flat Rate Charge Australia Wide for Playboards $40.00
Flat Rate Charge Australia Wide for Playtables $40.00
If your order consists of several different items including a playboard or playtable then you will be charged accordingly as the playboard or playtable will need to be dispatched separately with a different courier company than the rest of your order.
Please note that we use four forms of payment:
1. VISA/Mastercard
2. Bank Deposit
3. Money Order
4. Paypal
If Bank Deposit or Money Order is the form of payment that is used, stock is not allocated to the order until payment is received in full.
Express Post
We do offer express post and are happy to organise this for you. Costs will vary greatly depending on what you would like to order so please call us for a price costing and we will organise it personally for you.
Please note: the timeframe below is from when we dispatch your parcel - not from when you placed the order. Your order can be expected to be dispatched within 24-48 hours of placing the order successfully.
Expected Timeframe from Time of Dispatch with Australia Post/Fastway
Victoria - 1 to 2 days
Sydney - 2 to 3 days
New South Wales - 3 to 4 days
Canberra - 3 to 4 days
Brisbane - 3 to 4 days
Queensland - 4 to 6 days
Adelaide - 2 to 3 days
South Australia - 3 to 4 days
Perth CBD - 5 to 7 days
Western Australia - 6 to 10 days
Northern Territory - 5 to 10 days
Tasmania - 2 to 3 days
Please be advised that this is a guide only which has been provided by Australia Post and our Couriers. Different locations can take longer.
For Destinations Outside Australia Include:
USA & Canada
New Zealand
Europe
orders to these destinations must be placed via email (not website) and will be handled personally with Central Station Toys staff. In your email please state what items you require and your full address of delivery. We will have the postage priced for your destination and the total cost of goods and postage will be emailed back to you for your decision.
Additional Postage Charges
For all larger products such as sets (e.g. Lift and Load Set), under the table storage drawers, playtables and beds a surcharge will apply due to the weight and size of these items.
Larger parcels being sent to WA, NT and Tasmania may need to be charged accordingly and may not apply to the above delivery charges.
We do offer additional insurance should you feel that it is necessary.
|